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Instances Monitoring

Instances Monitoring Overview​

Instances Monitoring provides comprehensive oversight of all process executions across your platform. This monitoring system integrates with run management to track process performance, identify bottlenecks, and ensure business continuity.

The monitoring dashboard gives you real-time visibility into:

  • Active and completed process instances
  • Process execution statistics and performance metrics
  • Error patterns and system health indicators
  • User activity and role-based access patterns

Core Monitoring Features​

Real-time Instance Tracking​

Monitor all instances across your environment:

  • Process Status: Track running, completed, and failed instances
  • Execution Time: Monitor process duration and identify performance issues
  • User Activity: See which users are executing processes
  • Environment Monitoring: Separate tracking for TEST, UAT, and PROD environments matching your deployment strategy

Performance Analytics​

Gain insights into system performance:

  • Throughput Metrics: Monitor processes completed per hour/day
  • Average Execution Time: Track process efficiency over time
  • Resource Utilization: Monitor system resource consumption
  • Bottleneck Identification: Identify slow-running process steps

Notification Systems​

Configure comprehensive alerting for proactive monitoring:

Slack Integration​

Set up Slack notifications for instant team alerts:

  1. Configure Webhook: Set up Slack incoming webhooks in your workspace
  2. Select Channels: Choose specific channels for different alert types
  3. Define Triggers: Configure when notifications are sent (errors, completions, thresholds)
  4. Message Templates: Use mail templates for consistent messaging

Microsoft Teams Integration​

Connect with Teams for enterprise communication:

  1. Teams Connector: Configure Teams incoming webhook connector
  2. Channel Selection: Choose appropriate Teams channels for notifications
  3. Alert Filtering: Define which process events trigger Teams notifications
  4. Rich Formatting: Use Teams card formatting for detailed alerts

Google Chat Integration​

Set up Google Chat for real-time alerts:

  1. Chat Webhook: Configure Google Chat webhook integration
  2. Space Configuration: Select appropriate Chat spaces for notifications
  3. Alert Customization: Define alert content and formatting
  4. User Mentions: Notify specific users based on role assignments

Account Statistics​

Comprehensive platform usage analytics:

User Engagement Metrics​

Track user activity across the platform:

  • Active Users: Monitor daily/weekly/monthly active users
  • Process Initiations: Track how many processes each user starts
  • Task Completions: Monitor user task completion rates
  • Session Duration: Analyze user engagement patterns

System Performance Statistics​

Monitor overall system health:

Business Metrics​

Analyze business process effectiveness:

  • Process Completion Rates: Track successful vs. failed process executions
  • SLA Compliance: Monitor adherence to business service level agreements
  • User Satisfaction: Track user interaction patterns and feedback
  • ROI Metrics: Measure business value delivered by automated processes

Integration with Other Systems​

Development Integration​

Monitoring integrates with development workflows:

Administration Integration​

Monitoring works with administrative features:

Monitoring Best Practices​

Proactive Monitoring​

Implement proactive monitoring strategies:

  1. Threshold Alerts: Set up alerts for performance thresholds and SLA violations
  2. Trend Analysis: Monitor long-term trends to identify gradual performance degradation
  3. Capacity Planning: Use monitoring data to plan for system growth and scaling
  4. Regular Reviews: Schedule regular monitoring reviews with stakeholders

Alert Management​

Configure effective alerting:

  1. Alert Prioritization: Set up different alert levels (critical, warning, informational)
  2. Notification Routing: Route alerts to appropriate teams based on severity and type
  3. Alert Escalation: Configure escalation procedures for unresolved issues
  4. Alert Fatigue Prevention: Avoid over-alerting by setting appropriate thresholds

Performance Optimization​

Use monitoring data for optimization:

  1. Process Optimization: Identify and optimize slow-running processes
  2. Resource Allocation: Optimize system resources based on usage patterns
  3. User Experience: Improve user interfaces based on usage analytics
  4. Scaling Decisions: Make informed scaling decisions based on growth trends

Next Steps​

Continue building your monitoring infrastructure:

Advanced Monitoring:

Development Monitoring: